Last updated: 17 October 2026. This page applies to desktop subscriptions purchased through Paddle.
Cancel your subscription
Use the “Manage subscription” link in your Paddle confirmation email, or visit Paddle support. Cancel before the 7-day trial ends to avoid the first subscription charge. Cancellation stops future renewals and takes effect at the end of the applicable period; it is not itself a refund request. Uninstalling the app does not cancel a subscription.
Request a refund
Refund requests are handled by Paddle under its Refund Policy and applicable law. Visit paddle.net or use the support link in your receipt. Eligibility depends on the transaction and applicable consumer rights. We do not offer an additional unconditional money-back guarantee. Nothing on this page restricts mandatory withdrawal or refund rights.
Technical problems
For problems using the app, contact bottega.software@gmail.com. Do not send passwords or full payment-card details.
Mobile purchases
For purchases through Google Play or the Apple App Store, use the relevant store's refund and subscription-management process, not Paddle.
Software developer: Daniel Milano · Bottega del software. See desktop terms.